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Community Activity
When will it reconnect after late payment
hi paid my bill two days ago as I need to set up dd so I completely forgot it was due. it’s been two full days and still no reconnect of broadband.. is this normal ?
New sim for gates
Hi - Renewing a BT broadband and sim only contract recently, they 'transferred' me to EE for a sim card which we use for our gates. Kept the old number but having a few issues which hopefully we can sort out. A couple of questions: -1. Other communit...
I cant see my simcard and plan on my dashboard
hello, ******** was my number, I registered in my name with EE support, now it got disappeared and my sim no longer works in my phone, I live outside of the uk, is there a way or a solution that brings me same number back? [mod edit: removed person...
EE TV Pro box 1080p question.
Hi All. I have just cancelled SKY Q for EE TV and 500mb Broadband due to only really watching freeview and sports channels and EE being much cheaper. Upon installing the EE Pro box I found the picture nowhere near as clear or vivid as SKY. I had both...
Re: 5g is so slow its unusable but I cant turn it off
I am in Aberdeen (centre), and the 5g is terrible, generally slow, though not always.Over the last few months it's been getting worse, the signal drops off to nothing after about ten minutes of use. Considering the consistent advertising that EE has ...
Internet is not working
Hi my internet is not working.please check what the issue is.Many thanks,Tetyana
Terrible 4G and 5G speeds
Hi, My speeds have never been great with EE on either 4G or 5G I have been with EE for many many years (around 18 years) and had multiple phones during this time and all seems to have struggled with internet speeds when using 4G and 5G.... I went ou...
Ex employee
Hello, I require a document which states my start and end dates for a background check, I left EE in February 2022. Could someone please help with how best to get this.
Exceptional Support from Simon – First Line Support at EE
I wanted to leave positive feedback for Simon from Swansea, who assisted me this morning. As a first-line support staff member at EE, Simon was incredibly attentive and patient as he listened to my queries regarding the latest phone and my complex s...
Resolved! How to make a complaint
My 80+ mum has just had an early cancellation bill for over £600 due to a cold caller BT/EE representative informing her that her landline was out of contract. Now she has a landline that cannot accept incoming calls.help and advice needed please
