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5G NSA network prioritisation

wmj
Established Contributor
Established Contributor

Hi,
My 5G NSA download speed more than 1/2s of an evening which is really frustrating, I just wondered if anyone knows if I switched to a business account whether my network prioritisation would increase over that I already have with a consumer unlimited/600Gb All Rounder plan?
Router stats look pretty good I think?
LTE RSRP -80
LTE RSRQ  -12
5G RSRP -71
5G RSRQ -12
During the day I get 130 down 120 up but that more than 1/2s evenings and weekends.

7 REPLIES 7
Chris_B
EE Community Star
EE Community Star

@wmj  No it wouldn’t increase.   

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Northerner
EE Community Star
EE Community Star

Hi @wmj 

If you're already receiving a good signal and in a good signal area then the network prioritisation doesn't activate. 

Thanks. 

 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
wmj
Established Contributor
Established Contributor

Sounds like all it does then is increase your chances of connecting to a tower during peak times but if it's already saturated to the point of turning away customers without priority then you're not going to end up with much.

Northerner
EE Community Star
EE Community Star

@wmj wrote:

Sounds like all it does then is increase your chances of connecting to a tower during peak times but if it's already saturated to the point of turning away customers without priority then you're not going to end up with much.


That's it 👍🏻




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
bristolian
EE Community Star
EE Community Star

Not quite, to the above comments.

My understanding is that the network priority feature is QoS-based. In theory, you get priority access to congested sites/sectors. I have no direct experience of its practical value.

The RAN has to be congested seriously beyond most regular levels, to prevent phones from connecting to idle. I've only experienced idle-connectivity issues when in a 5-digit size crowd covered (at the time) by a single 20Mhz carrier.

Northerner
EE Community Star
EE Community Star

@bristolian 

if at any one time there are 1000 people with this service in say central London then who out of those 1000 gets priority in the event of congestion?

The only example I can recall of using this service was at Wembley, then again EE sponsor Wembley and expectations are high that even a full stadium and residents signal and access to EE service works.

Thanks 

 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
bristolian
EE Community Star
EE Community Star

Wembley Stadium has an internal antenna system and is well-scoped for a full stadium - Twickenham is the same, and I usually experience good matchday service at TW2.

The stadium I often struggle at is the Millennium in Cardiff, where EE performs reasonably on matchday, until KO <20minutes, and HT, when data is usually impossible, and VoLTE has been known to struggle. The on-screen bars are always present & correct, but when texts start taking upto a minute to send....

A QoS setup essentially decides who gets priority when RAN resource is limited. Those with higher priority are given places further up the queue for resource, and effectively push "normal" users to a point where service can become unusable in extreme cases.