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No WiFi Calling?

FatRascal73
Investigator
Investigator

Has Wi-Fi calling stopped working for anyone else today 27/08/2025

Not using Starlink, on standard BT broadband.

All our EE mobile phones have lost Wi-Fi calling together 

Rebooted and still not working 

131 REPLIES 131

Absolutely right Cheeky monkey - this is not a user problem!!!! Exactly the same has happened to us; we couldn't get WiFi calling, wasted endless time complaining, then it resolved because as you say it's all about EE blocking Starlink IPs, and they finally did something about it, and it's been OK for months and suddenly today it's gone again, and we're without WiFi calling again!

I know it's EE because I've been getting unusual 'no signal' messages today even though the local network is supposed to be working fine, so something was changed.

We live in a rural area and are dependent on this service. It s a clear breach of contract and Ofcom should be made aware (if they're not already).

Telling us to contact technical support is like deja Vue.... it's an issue that has nothing to do with the user. Sort it out please - you did it once before!!!

 

cheekymonkey
Established Contributor
Established Contributor

Hi Sparkgirl there is a work around which is really not ideal but might get you out of a short term pickle as we are in the same boat, no reception or other phone communication option when this happens.  you turnoff starlink for around 10mins. Turn it all back on & it will look / connect to a new IP - you have to hope this is one of the IP's previously allowed. Most of the time this will work