Community Activity

Not sure if possible. Sky Router

Thought I would ask a question, not sure if possible.So I have signed up with EE for the 1.6gbps and Smart Hub Pro Wifi 7.Initially due to install this week, but got a new date of 27th June. Wifi is weak, so the fact Im getting a Smart Wifi Pro devic...

RobBark8 by Investigator
  • 139 Views
  • 12 replies
  • 1 Helpful

SMS

Hi EE Team,I have an active EE SIM ******** I topped up £5 , but I’m not receiving any verification SMS from WhatsApp or other services. Can you please check if there's a block or issue on my number regarding international or short-code messages?Than...

Unable to load right now

Hi all when I try to login to my ee app it logs me straight back out, and also when I log in to the EE website and click on my profile it just says “we can’t load this right now” and I can’t access my account to check my bills etc…. id appreciate any...

Ashley144 by Investigator
  • 794 Views
  • 12 replies
  • 12 Helpful

Voicemail now announcing number in message

Recently the EE voicemail message when called seems to be announcing in the voicemail call not only the time of the message, but also the number of the person who left the message. Annoying as it takes longer to get to hear the message, and unnecessa...

27Al by Investigator
  • 985 Views
  • 23 replies
  • 39 Helpful

EE Home Hub vs VPN

I recently switched to EE and have a brand new router.  However, I've just noticed that it won't let me access VPN websites.  I've checked that it's not my device causing the block, but the router somehow.  I've tried switching off IPv6, switching on...

Double charged for eu roaming

My most recent bill included roaming charges for a trip to Italy. Some days were charged at £2.59 per day as I expected, but some days were charged at £5.18 per day. I called 150 and was advised that this double-charging is a known issue affecting lo...

Digital tv ariel

Hi Everyone Purchased an indoor digi aerial which I thought was a simple matter of plugging into the back of the TV or box then all connected up.However, this has not been the case, can anybody guide me as to what I’m doing wrong please? ThanksLes