My EE line is not reachable

[Miracle_M]

Hi

I travelled to Nigeria and noticed that my EE line has been unreachable since I left the UK: no calls no messages. Apparently I was supposed to dial a code to roam it before leaving but didn't. Could the EE admin remotely roam my EE line for me please? At least I should be able to receive vital text messages.

Thank you.

[XRaySpeX]

@Miracle_M : Are you on contract or PAYG? Had you used that SIM for making calls or texts in UK before you left to go abroad?

If you are on contract, did you activate roaming on your EE a/c before you left UK by texting ROAMING to 150? Having a roaming billing add-on doesn't of itself activate roaming on your a/c. Having roaming activated on your EE a/c, not just on your device, is crucial to using your contract SIM abroad.

Often just rebooting the phone is the simple remedy. Also try selecting a network manually rather than auto. Otherwise you need to call CS to get your roaming activated. Try calling CS on the Freephone no. in my sig. on Skype over WiFi. It should be free.