09-12-2025 08:39 PM
I've just received this text and wondering if it's a scam. I have blocked picture messages as I get charged. Thanks

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09-12-2025 10:07 PM
That's a standard text message sent to a phone who's been sent a picture message, but is incapable of receiving it - it doesn't ask for bank or other financial details, but is giving you the login for the website. There's nothing for a scammer to gain by sending you this text message.
You're only charged for sending MMS, not receiving.
09-12-2025 10:07 PM
That's a standard text message sent to a phone who's been sent a picture message, but is incapable of receiving it - it doesn't ask for bank or other financial details, but is giving you the login for the website. There's nothing for a scammer to gain by sending you this text message.
You're only charged for sending MMS, not receiving.
09-12-2025 10:34 PM
OK thanks I will open it 🙂
10-12-2025 09:03 AM
Hi @Karenb1
Just to add to @bristolian's brilliant advice.
You can make sure that your phone is correctly set up for photo messages by heading to our online set-up tool.
Chris S
10-12-2025 10:50 AM
Thank you can I just confirm that I won't get charged for receiving and opening picture messages?
10-12-2025 11:11 AM
That's right @Karenb1 there's no charge to receive a picture message.
Chris S