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JUST GOT A NEW SIM BUT WONT CONNECT?

PETE140
Explorer

‎21-11-2023 10:02 PM

JUST GOT NEW SIM BUT WONT CONNECT WHAT AM I DOING WRORNG?#

0 Helpful
3 REPLIES 3
Northerner
EE Community Star
EE Community Star

‎21-11-2023 10:06 PM

Hi @PETE140 

  • PAYG or pay monthly contract
  • Are you in the UK.
  • What device are you using.

Thanks 

 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
PETE140
Explorer

‎21-11-2023 10:09 PM

YES whan i get a new sim do i need to get in touch with EE to make it work/

 

 

 

 

0 Helpful
Katie_B
EE Community Support Team
In response to PETE140

‎22-11-2023 07:39 AM

Hello @PETE140. 

You should be able to just place your new SIM into your device. 

If this does not work pop back here and let us know.

Katie