JUST GOT A NEW SIM BUT WONT CONNECT?

PETE140
Explorer

‎21-11-2023 10:02 PM

JUST GOT NEW SIM BUT WONT CONNECT WHAT AM I DOING WRORNG?#

0 Helpful
3 REPLIES 3
Northerner
EE Community Star
EE Community Star

‎21-11-2023 10:06 PM

Hi @PETE140 

  • PAYG or pay monthly contract
  • Are you in the UK.
  • What device are you using.

Thanks 

 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
PETE140
Explorer

‎21-11-2023 10:09 PM

YES whan i get a new sim do i need to get in touch with EE to make it work/

 

 

 

 

0 Helpful
Katie_B
EE Community Support Team
In response to PETE140

‎22-11-2023 07:39 AM

Hello @PETE140. 

You should be able to just place your new SIM into your device. 

If this does not work pop back here and let us know.

Katie