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International Roaming

Mark386
Investigator
Investigator

‎11-06-2023 07:16 PM

Hi,

I am currently in Australia, I activated my international roaming before I left. However I have been here 3 days now and my phone cannot connect to a network (pixel 6a) either manually or automatically.

Any thoughts?

0 Helpful
22 REPLIES 22
XRaySpeX
EE Community Star
EE Community Star
In response to EEneedswork

‎16-06-2023 08:28 AM

@EEneedswork : Then the Roaming Costs page for Guadeloupe, https://ee.co.uk/help/help-new/roaming-costs/countries/guadeloupe , is deficient for both PAYG & contract by not stating that Calls with EU, Texts within EU & Data are included in your allowances, unlike all other EU countries.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
EEneedswork
Investigator
Investigator
In response to XRaySpeX

‎16-06-2023 03:27 PM

@XRaySpeX Most things with EE could be clearer.

0 Helpful
EEneedswork
Investigator
Investigator

‎16-06-2023 03:32 PM

@XRaySpeX  thanks for the info re calling EE for free via Skype.  

0 Helpful