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Community Activity
EE Blocking Website on 4G
Hi there,Our website - www.stagweb.co.uk - won't load on EE mobile data for some people. We believe that content lock is restricting our site, but it's not affecting any of our competitors in our niche. Is it possible to get it reviewed and allowed f...
Port Forwarding 9311
Can anyone instruct me how to port forward this number 9311 on my router.It's for a CIS EV charger that I can not connect to.Thanks
Resolved! Have I been scammed?
Hi. I have been on the phone to someone from EE. I cant help but feel dodgy about a link I clicked while upgrading a benefit. I was asked to click a link to approve terms and conditions and the whole thing did not feel right. Could anyone help put my...
Order tracking
I am trying to track an order but every time I click on "Track Order" I get the message:Some internal error occurredE00001: Service Error. User Reference is REF20250318-1739248292976 Has anyone else experienced this? Is there a solution?Thanks
Discovery plus dropping sound after ads
There is no sound when whatever show we're watching comes back after the adverts. Any ideas why? Thanks
Resolved! Apple TV trial not working
HiLike many others I'm really struggling to activate the 6 month free Apple TV subscription. I have the add on live on my account, however the link I was sent via 150 does not work, just goes straight to apple tv home page with the offer of a free ...
A new document for your (Insert name of Phone) device agreement is available
I have ordered a new phone and received a text message teeling me to check a document I have been sent.I log in - using chrome on a home Computer, NOT the app - and cannot see any documents att all, anywhere.I checked the forums and a previous soluti...
Resolved! Loss of 5G coverage in NE4 9**
Similar to other recent posts, there’s a loss of 5G coverage in NE4 9** . 5G had been fine since it launched here but it disappeared about a week ago (4G only now on both EE phones in the house). Looking now, your coverage checker says 5g isn’t avai...
Billing query
Current bill shows 56p for "services from other companies". Number is shown as 66061 dated Friday 14 October at 18:47pm. I've checked my phone for that date... nothing out of the ordinary. Any ideas what this 56p charge is for?
