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Internation dial tone when In UK

Bradleyu280
Contributor
Contributor

I’ve had two calls recently where the caller has advised they’ve had an international dial tone when calling me, making it look like I’m abroad.

I’ve been at home on both occasions connected to WiFi calling.

Any idea why this is happening?

129 REPLIES 129

I have the same yesterday and all last week. 

surely you know what’s going on as so many people are querying. 

passing us around and saying do soft reboots is not enough…….what’s the problem ? It’s your network you must know? 

Jon_K
Former EE Employee

I'll ask to see if this is something that our incident teams are aware of. Thanks for pointing this our @XRaySpeX and @bristolian.

Jon

Hi, I too have had the same issue.

Last week i turned off my Caller ID and since turning it back on 2 separate callers have informed me they get an international ring tone

Kesa1983
Visitor

I have the same problem 

Katie_B
EE Community Support Team

Hi @555greenwood. 

I have sent you a private message for further information. 

Katie.

Leanne_T
EE Community Support Team

Hi @Kesa1983 @andieJ @Burls 

I have sent you a private message for some details. 

Leanne.

I am also having the same issue been like this since Thursday. A few in work are too all with EE. Based in South Yorkshire

Katie_B
EE Community Support Team

Hi @GMontford

I have sent you a private message for more details. 

Katie 🙂

Hi

I'm having the same issue, first mentioned to me on Friday and twice today. Once from my wife who is on Three.

I'm in Leeds on a Pixel 6 .

I called myself from a desktop VOIP system (8x8) and it did not make the international tone.

 

Katie_B
EE Community Support Team

Hi @Dibnoid

Thanks for reporting this with us. 

When you have a moment please check your community inbox. 

Katie.