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If a mobile phone is not used for a long time, what happens?

ThumperTwoToes
Visitor
 
1 REPLY 1
bristolian
EE Community Star
EE Community Star

You've left your actual question blank, and not said whether you're asking about PAYG or pay-monthly.... So I'll answer for both

Pay-monthly phones will remain active for as long as the bills are being paid, it matters not one jot whether it's being used or not. If the bills aren't paid, then the debt collections process (known as "collections") kicks in

PAYG phones are subject to the hibernation policy which requires chargeable usage at least once every 179 days to avoid suspension, Details are at https://community.ee.co.uk/t5/Pay-as-you-go/What-is-pay-as-you-go-and-flex-hibernation-and-how-do-I-...