Community Activity
Digital Voice distribution over ethernet
I currently have a BT broadband and voice service. From the BT box, the voice cable is directly wired inside the BT box to the back of my Cat 5 cabling distribution panel and connected to 4 sockets, providing me with 4 live extensions to distribute ...
Order - Code not provided
Does anyone know how this may have happened with a new phone I ordered where dpd tried to deliver it when nobody was home and they sent it back to EE because no Code could be provided

S25 offer, watch and buds.
Morning all, I apologise if this has been covered, but i've had a search and couldn't find anything.My question is, on the recent offer for the S25 upgrade for a Galaxy watch and buds, I completed an online claim and eventually received the watch. B...
I have 4 devices on my account and one does not allow upgrade
I have 4 devices as above three numbers are listed with the device next to it and one (my personal phone), just shows the number and not device. I have not upgraded this phone for over 6 years so thought it was about time, i can upgrade/change plan e...
Voicemail now announcing number in message
Recently the EE voicemail message when called seems to be announcing in the voicemail call not only the time of the message, but also the number of the person who left the message. Annoying as it takes longer to get to hear the message, and unnecessa...
How to Contact EE by Email?
Hi everyone,I hope you’re doing well. I’m currently outside the UK and I want to get in touch with EE customer service, but unfortunately I can’t call them at the moment. On the EE website and app, I only see a phone number as a contact option — no e...
Cancel contract. Very disappointing
Good afternoon , I do not understand how the EE service works, especially what the functionality of the brunch is. The situation is this: since January, an additional service has been added and this doubles. I came to the EE office twice, they turne...
Resolved! Phone mast invoicing.
Good morning,We have a mast on our site, would it be possible to advise the correct email address to forward the invoice for payment.Thank you.
Upgrading to a sim contract, will I have to change the SIM card
I have come to the end of my current EE contract which is £32 and want to change to an exclusive online offer which will make my monthly payments significantly cheaper. However, I have added the product through the upgrade route to my basket and it i...
Pensions
HiI'm a previous employee (2010-2014). Would someone be able to contact me regarding my pension plan please?Many thanksKatheine