I have added a add on while abroad but it is. It working

Aleonie1992 · ‎27-10-2022

XRaySpeX · ‎27-10-2022

@Aleonie1992 : Is it working, or is it not? Try writing a full sentence in the text box, not in the short Subject.

If you think I helped please feel free to hit the "Thumbs Up" button below.

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Aleonie1992 · ‎27-10-2022

It is not working for me

Jon_K · ‎28-10-2022

Hi @Aleonie1992.

Where are you currently roaming?

Do you have a signal on the phone?

Is roaming activated in your My EE Account?

Jon

Aleonie1992 · ‎28-10-2022

I am in Columbia .

I do have signal

Sent from my iPhone

Jon_K · ‎28-10-2022

Thanks @Aleonie1992.

Which add-on have you added?

What happens when you try to use your phone?

Jon