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Old number doesn't work for sms

Rhiannon17
Explorer

My old number has been transfered but text messages I send still have the number that came with the new sim card. My phone is a MI 10T lite.

3 REPLIES 3
James_B
EE Community Manager
EE Community Manager

Hi @Rhiannon17,

Welcome to the EE Community. 🙂

When did your number transfer complete? Have you restarted your phone since?

James

It was on Wednesday and yes multiple times

James_B
EE Community Manager
EE Community Manager

Hi @Rhiannon17,

Our Technical Support Team will be happy to take a look at this issue if you get in touch.

Thanks

James