EE no signal in Lithuania

[LauraFlis]

Hello, I am in Lithuania and I have no signal. I tried to connect manually to providers, but no luck. Without signal I can’t use my roaming. I’ve also rebooted my phone, tried to remove the Sim an place it back but nothing works. Are there any issues with EE in Lithuania? Any help would be appreciated

[Christopher_G]

Hi @LauraFlis 

Welcome to the community.

Is your SIM card a pay as you go SIM or pay monthly contract?

Chris

[Chris_B]

@LauraFlis  are you on contract or pay-as-you-go or contract? Did you enable roaming if your on contract This is done by texting ROAMING to 150.  If your on PAYG please see THIS 

[LauraFlis]

It’s pay monthly SIM

[LauraFlis]

Hello Chris, it’s Pay Monthly and yes, I have enabled my roaming 

[Christopher_G]

Are you in an area where you know there is good coverage, @LauraFlis?

What actually happens when you search for available networks?

Chris

[LauraFlis]

Yes, coverage is great. I’ve put my Sim to another persons phone and it is working just fine. Would you think it’s something to do with my phone? I have iPhone 11

[LauraFlis]

Thats when I search manually

[Leanne_T]

Which network showed when the SIM was in another phone? @LauraFlis 

Can you try and connect to the same one?

Leanne.

[XRaySpeX]

How have you enabled roaming? By texting ROAMING to 150 while in UK is only way to do so.