EE WiFi Calling over 4GEE - calls dropping and poor audio

[MmmToast]

I'm a Mobile Broadband customer, so my internet uses a SIM card. Do I need to do anything else to get WiFi Calling working on my phone?

I find that when I'm connected to my WiFi at home, the quality of sound is poor and the call drops frequently, even if I have 5 bars of WiFi signal and 50Mbps broadband.

If I use WiFi at a cafe or other public place, WiFi calling works perfectly. Just not at home.  Done lots of resets etc., all the usual things, but no improvement.

[MmmToast]

@bristolian Mobile Broadband, not Mobile Network 😊.  It's used in rural locations, it has a mains powered router which contains a SIM card.  

My router is a B535 with an external antenna + SIM.  

WiFi is achieved delivered via 5x Omada EAPs, including outdoor grade, hard wired with PoE injectors from a D-Link smart managed switch. Giving WiFi coverage of approximately 3 acres at a full 5 bars.  However when testing, I switch this off to simplify the architecture and just hook to the B535.

@Leanne_T  Thank you!  I would, but because the entire nation is drooling over the new iphone, I can't get through on 150.   I'm hoping there might be some ideas here.

[bristolian]

Mobile broadband uses the same mobile network as a phone, it's only the UE (user equipment) that differs.

For WiFi-calling, you will effectively need two SIMs. One in your router to support the router > MNO connection, but a subscription in your phone to allow calls to be made & received.

[MmmToast]

Thanks but I'm all good on the basics.  

[MmmToast]

@Leanne_T   Please can you change the thread title?  My query has been split away from the original and now it doesn't make sense.  Original for ref

https://community.ee.co.uk/t5/Mobile-Services/EE-WiFi-Calling-All-you-need-to-know/td-p/1057637

[Christopher_G]

What would you like the title to be, @MmmToast?

Chris

[MmmToast]

Thanks @Christopher_G   How about:      EE WiFi Calling over 4GEE - calls dropping and poor audio.