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Dubai

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Rob230689
Visitor

‎23-11-2023 09:19 PM

Hi, I can’t get any network calls or any mobile data. I am in Dubai and it’s causing big issues. I can’t call 150 as it won’t allow me. 

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Northerner
EE Community Star
EE Community Star

‎23-11-2023 10:05 PM

Hi @Rob230689 

You need to activate roaming on your account. Download Skype and over WiFi use the number in my signature to call EE. (UK hours). 

Roaming charges and add-ons can be found here: 

https://ee.co.uk/help/mobile/roaming/roaming-costs

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

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Northerner
EE Community Star
EE Community Star

‎23-11-2023 10:05 PM

Hi @Rob230689 

You need to activate roaming on your account. Download Skype and over WiFi use the number in my signature to call EE. (UK hours). 

Roaming charges and add-ons can be found here: 

https://ee.co.uk/help/mobile/roaming/roaming-costs

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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