Cant set my voice setting up

[Leanne_T]

Hi @chrissy9000 

Welcome to the community. 

Could you let us know what voice setting you would like set up? Is this your voicemail? 

Leanne 🙂

[chrissy9000]

My phone number but my voice mails setting going to my old number please
can u look in to it asap

[Leanne_T]

Hi @chrissy9000 

Sorry we have no account access on the community to check the number and account. 

Have you transferred your number from another network? 

If so, when did the number transfer? 

Leanne.

[chrissy9000]

********** my old number

[mod edit: removed personal details from the community forum]

[Leanne_T]

Hi @chrissy9000 

We have removed your personal details as we have no account access, if you would like to speak to one of our mobile guides please call us on 150 from an EE phone, or 07953 966 150 from any other phone. 

If you have transferred your number from another network, when was the transfer completed? 

Leanne.