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Community Activity
Cannot Link Device
I'm a new business customer who joined EE and simply cannot link my device to the app, error message appears. I've been in persistant contact with tech support for almost 2 months now it's getting enormously frustrating. Have tried calling, emailing,...
Sim not activating - Sim only plan
I have just moved to EE and originally asked for an e-sim for speed of change over but it wouldn't work with my handset (which is unlocked) so went back and ordered a physical sim but this sim will not activate - could that be because I have an e-sim...
Can’t link my EE TV subscription to EE TV app
Hi, I’ve completed setup for EE TV fine and called EE, as the EE TV app does not recognise a subscription to my account and same login details.i have signed out of the app and deleted, reinstalled it and paired to my tv and I am still getting an erro...
Sick of rubbish callers
I have stopped answering ANY calls where I dont(or my phone doesn’t ) recognise a number. but this one persists! Anyone know who/what company that’s belongs to?020 4624 9107
Resolved! Contact for potential EE sponsorship
Hello, Is there a contact email at EE in regards to EE potentially sponsoring an event/festival?Thanks for your time
No 5G for Pay as you go
There is no 5G available for those EE customers on Pay as you go which I am highly disappointed about especially when EE are supposed to be prideful on there strong reliable speeds, EE please change this because is not fair that we do not get the va...
EE GameCard Incorrect PIN
Hi, I received a text this morning with the £50 EE GameCard voucher for the switch 2 bundle I recently ordered. When I try to redeem it tells me the PIN is incorrect. Can someone please help me resolve this?Thanks.
Internet Connection
I have 20GB available from 4 June and have been charged £10 monthly fee but I have been unable to connect to the internet whilst out. Is there a reason for this?
Tampered seal Nintendo switch 2
Hi, I'm a monthly contract customer and bought Nintendo switch 2 (mario kart edition) from your shop, it has security seal tampered, I can't check it if the code is working because it's a gift for my son and it will be opened on Friday. Do anyone had...
Can't Make or Receive Calls
I'm in Norway and have roaming enabled with unlimited data and UK calls. Data services - email, internet - work well but I can't make or receive calls. What do I need to do to make phone calls?
