Cant make or receive calls - visiting US
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06-04-2023 10:07 AM
Hi all
I hope I can get some help.. I am travelling in the US and prior to travelling I paid for a package to give phone, text and data. the data and text service is fine but I cant make or receive calls. It is quite a problem as I need to make calls for my work. Any ideas hoe to solve this - obviously I would have called EE but cant make a call!
thanks in advance for any help with this
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06-04-2023 12:15 PM
Hi @wknight
Thanks for coming here.
Can you send and receive texts when not connected to WiFi?
What happens when you try and make a call?
Leanne 🙂
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06-04-2023 01:45 PM
What phone do you have?
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06-04-2023 04:05 PM
I have a Google pixel
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06-04-2023 04:07 PM
.I get a message saying this service is not available when I try to make a
call.
Many thanks
Wendy
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06-04-2023 04:08 PM
Hi @wknight Are you on the AT&T network? If not, can you select it and try?
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06-04-2023 09:55 PM
Thanks for the suggestion
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07-04-2023 06:45 AM

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