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Community Activity
Ordering EEBroadband send router to old address
I am planning to order EE broadband to a house I am buying with an requested activation date of the day we move in.The house already seems to have a BT Openreach Fibre modem on the wall.When I order the service, will I be able to specify to deliver t...
Swithing from Vodafone and I end up with a 2nd contract and new number?
I decided to switch, gave my pak code and a week later went to check all was set up ok. It turns out all that happened is I got a new contract, with new number and my old contract with vodafone and number was also still running? So, when I try to cal...
Slow speed on new 990mbps package. Could cable be damaged?
Hi. I just had Openreach install my new line for the 990mpbs package. Speed is rubbish. After the first day which was close to the correct Speed, it now fluctuates between 60 - 990.I noticed that a car drove over the cable while the engineer was inst...
Account closed, not by me now I have a £419 bill
A new Contract was started (5th Dec 2024) after I changed my BT Hub to the new EE Hub all was fine initially. After a few of months my Wife noticed EE weren’t taking any money. I Contacted them on the 6th of May as EE had a £304.69 Pending bank charg...
Using 3rd party mesh system with EE Broadband
If I want to eventually use a 3rd party mesh system after getting EE broadband, do I just need to set aside the EE router and plug one of the mesh boxes direclty into the BT Openreach ONT/Modem?Also - does this mean that an landline I have specified...
Resolved! How do I do a content unlock
How do I content unlock my phone
Netflix Premium upgrade not wanted
Every month I have been sent an email saying thanks for your order of upgrading your Netflix subscription to premium......I do not use Netflix and this is the third consecutive month it has happened . After several phone calls got recredited, now at ...
Subtitles
Does anyone know how to turn off the subtitles with the Apple TV remote, my grandson of 2yrs found the control, since then the subtitles have been on & I can’t get rid on them. They are turned off either the television controls, but still on. Any hel...
Resolved! Setting Up a TP-link 5G Router
HelloI just go 5G in our area and the EE router is messing about (it was great with the old 4G) So I am trying to set up a TP-link 5 G router Archer NX200 with my EE Data Sim. The signal is strong but shows as No Internet.I have spoken to TP-link sup...
Adding an Order to my Account
Hi, I've been lucky enough to get a Nintendo Switch 2 on pre order from EE, but as I didn't want to risk losing the pre order I purchased as a guest for quickness, so I was wondering is there anyway I could now add that order/pre order to my account ...
