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Community Activity
Where's the online chat to speak to someone?
I'm wanting to talk to someone about my account but there's no option for live chat any more and I don't want to phone. How do I access the live chat?
Back order when upgrading and trade in
Hi,I placed an order to upgrade my device on the EE app, and implemented a trade in. This was confirmed and i received an email on 2 May to confirm this. It said initially it would be despatched within 7 days. I have just checked the status of this a...
Apple one subscription.
Hi. I want to subscribe to the Apple one offer which includes iCloud 50Gb. I already pay for iCloud 50Gb , so do I have to cancel this before signing up for the ee one or can I cancel it after? Will I lose any files I already have backed up when I c...
Charged for simple text message
When you send a text message it can travel by iMessage, SMS, MMS, or RCS.The choice is down to your phone type, your phone settings, your carrier's policies, the policies of the carrier used by the recipient, and the type of phone the recipient uses....
Alexa on EE HD VOICE
How does one set up Alexa on EE HD Voice handset?
BIG SPORT - Any way to drop TNT for Summer?
I've just seen the Summer Sport that is coming up on TNT.For me there appears to be nothing of much interest (no Cricket,Golf or Football ). I have the Big Sport Package so I am wondering if it is possible to opt out of TNT Sport for June,July and ...
Upgrade to I Phone 16 no mobile data
Just upgraded to Iphone 16, put my sim in from old iphone as told to do so. Have wifi at home but no mobile data even when switched on. Tried switching on and off and putting into airplane mode & knocking off
Resolved! Battery Backup for WIfi 7 Router
Hi,I have just renewed my Broadband/Landline contract with BT. (Still in the cooling off period). I also requested a tech guy to check out my wifi as it has a few issues. One of the things that came up was that my existing router may require upgrad...
leaving EE
Hi theremy contract with EE has ended (since early April) so I decided to transfer my number to a different provider using the PAC. My only worry is what happens to my "relationship" with EE. will it be canceled automatically since the number is no l...
Xko298966480
Hi I ordered new iphone from the company portal as I work for ee/bt and used the colegue discount for a new iphone 16e. I paid the £30 and the new contact was set up for £33 which included £30 discount. I had a call saying that the credit approval we...
