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Community Activity
Open Reach cable cut
There have been works carried out by water company Severn Trent. They ended up cutting the open reach cable without notifying us. We have had no Internet for over 2 days. EE customer Service has told us that they can not confirm if the cable will be ...
BT remotes with voice control
There are several remotes advertised offering voice control for the EE TVpro box. I bought one but it does not work. Spent quite a lot of time with an EE adviser who seemed to find it hard to understand that it did not work. Gave up in the end. Trawi...
Day pass
I need a day pass as I'm in Ghana. How do I subscribe to it
EE can not be trusted!
I currently WAH and the WiFi went down a week ago after next door neighbours had their WiFi fitted, EE have done nothing they told us they were sending someone out Friday, didn't arrive, we were then told Sunday, didn't arrive, then we were GUARANTEE...
National Lottery issue
National Lottery App and OnlineSign in to the app, try to purchase ticket, tells me "You are Offline" Re-sign in, re attempt, again signs me out, says I'm offline check Internet.Tried on Google, done exact same.My signal is absolutely fine!My parenta...
Resolved! ee app not working
app doesn't seem to be working on the app or website
Resolved! LIES LIES
Constant lies from every single staff I spoke to. Send you early upgrade offer then they say i can't have it. Website does not work for me put order through. It has now been months. I have asked for transcript of the call and I also have a chat tran...
How to cancel an incorrect order
I went to the store in my town to get an unlimited data pack for my mobile phone, but received emails saying I ordered broadband. I didn't order any broadband, it was a mistake! The fact is that my home has already had EE broadband setup years back. ...
Switched tariff but no service
Hi, I recently switched tariff after many attempts it was finally sorted after complaining. However my digital home phone is not working and I keep getting a voice recorded message saying that it’s not working. I called EE and went through troublesho...
Slower speeds on passthrough with 5G HH70c?
Now this may just be me and having some intermittent results, but does the 5G HH70c switch from 5G to 4G in passthrough mode? I can get faster speeds on my iPhone 12 in 5G mode than I can connected to the HH70c in passthrough, with the test being d...
