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Unable to send a text

LG1979
Explorer

Hi

Recently any time I try to send a text to anyone on my contacts list, I get the error to say Message not sent, number formatted incorrectly.

This is happening with all my contacts, and up until recently, texts messaging worked fine.  I have gone through the forum and haven't been able to locate a resolution for this issue.

3 REPLIES 3
Leanne_T
EE Community Support Team

Hi @LG1979 

Thanks for coming here. 

Which device are you using? 

Can you call the contacts? 

Leanne 🙂

LG1979
Explorer

Its a Sony Xperia Android device. Haven't had any issues with the handset or settings til now. I can call the numbers without any issue. 

Leanne_T
EE Community Support Team

Thanks @LG1979 

Can you text NUMBER to 150, does the message send? 

Are you using a third party downloaded messaging app, or the one that was installed on the phone? 

Leanne.