Apple RCS / MMS Part-Implemented?

[richr88]

Hi there,

I have an iPhone and use iMessage. I am also in the process of switching carrier from O2 to EE so have both numbers active as eSIMs in my iPhone 15.

Recently, (and since the Apple RCS announcement, though I know it has not been implemented yet), I've noticed I can send thumbs-ups and voice notes via my iPhone from my O2 number to some friends who do not have iPhones using the messages app. Thumbs ups work on my EE number, but voice notes fail to send on my EE number.

What is going on? Can I fix this by changing a setting? Or do I need to wait for EE / Apple to more fully implement RCS, MMS or other standards?

I really want to delete all my third-party messaging apps (I hate WhatsApp and tolerate Signal) but be able to voice note anyone from the messages app on my iPhone, regardless of which platform they use. I was hoping RCS would implement this by the end of 2024, and my ability to voice note some people from my O2 number (even though they're on android) might have meant the implementation had started. Alas, it doesn't work on EE yet for some reason...

[Chris_B]

@richr88   What is your spend cap set at on your EE account?     If it’s at £0 itll not send as MMS are chargeable.   Use the link I posted to read about spend cap.  

[richr88]

Hi Chris,

Thanks for your help. I'm still confused.

How do I include unlimited SMS voice notes as a fixed-fee monthly bolt-on?

And will I still have to pay for these when RCS is implemented at the end of the year?

I've headed out to EE via chat but they don't help. And I don't want the app on my phone. And there's now way to email EE support. It's so frustrating.

Best wishes,

Richard.

[James_B]

Hi @richr88,

We don't currently offer an unlimited MMS message add-on, but you can view the available options in the add-ons section of your EE account.

When RCS becomes available for your device, it's important to note that RCS will also need to be switched on in the receiver's messaging app to avoid an MMS charge.

Hope this helps.

James

[richr88]

Great. Thanks. I’ve added the 200 MSS add-on.

Now, why won’t it work unless I increase my spend cap from £0, even though I’ve added an add-on?

Thanks,

Richard.

[Leanne_T]

Thanks @richr88 

Does the add-on show as active? 

The spend cap may need changed in case you have no add-on or use the included MMS allowance. 

If you change the spend cap and next time you try and send an MMS let us know if this works and no charge shows? 

Leanne.

[Fbatis]

From what I’ve read online EE needs to update our eSIM/SIM cards on their side to enable rcs. Rcs is available on developer beta 2 and some users in the USA are already using it. Regarding to EE good luck for everyone one I’m still waiting for an APPLE WATCH to have roaming and roaming on Apple Watch was out like 2 years ago… EE tend to ignore people or just leave everything for last min when it costs them money… 

[Chris_B]

@Fbatis  how is not having roaming on an Apple Watch costing EE ?    Roaming on a watch is not just a watch feature if you actually read the Apple information on this it also very clearly states that roaming has to be supported by the carrier not that the carrier has to support it.   And seeing as EE support most if not all iPhone features as compared to other networks I would say if you’re not happy nothing stopping you from changing networks.   

[Fbatis]

Chris, mind your own business.