no signal in my arae for over a year

[donkeylegs]

Ive been getting Myplace update text massages from EE for over3 months now saying you have a problem, then the problem will be solved in 10 hours then the problem has been fixed, and i get these almost weekly, but the problem is NEVER fixed, I have no mobile signal in my home or anywhere near it, its enough. I'm going with another mobile company !!!

[donkeylegs]

Sorry all, that should have read …..’We've been here for 8 years, were on a new estate and we've only ever had a EE mobile signal in one corner of the garden, other local EE users say the same, but they gave up years ago and went with other mobile companies. EE has always told me that they are working on it, but nothing has changed.’ BTW, I’m also having problems with Virgin Media !!

[Christopher_G]

Hi @donkeylegs 

Welcome to the community.

What level over coverage does our coverage checker show for you area? Do you use WiFi Calling?

Chris

[donkeylegs]

Found the cause of Mobile and Wi-Fi signals not being transmitted to and
fro my home ….. Modern homes use foil backed plasterboard as a vapour
barrier, but it can also be a barrier to Wi-Fi and Mobile signals. My home
is fairly new and utilises this type of foil-backed plasterboard, so no
such signals for me and all those living in new homes.

One solution for loss of Wi-Fi signals is to use extenders or set up a Mesh
Network. As to the loss of Mobile reception, I’m resigned to continue to
stand on my shed roof facing the south pole.

Kind regards,

*PaulCMurton*

The contents of this message are confidential & may be privileged and is
for the exclusive use of the intended recipient. If received in error
please notify me and delete the message from your server.