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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by • EE Knowledge Specialist
  • 11033 Views
  • 7 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by • EE Community Support Team
  • 22452 Views
  • 0 replies
  • 6 Helpful

Covearage

Ever since I've been on EE my mobile phone coverage at Home, xxxxxx xxxxxxxxxx has never been  above the lowest bar except I go in the back garden or on my stairs landing. I've had calls come through and conversations have been truncated at best. Unl...

DH59 by • Visitor
  • 469 Views
  • 2 replies
  • 0 Helpful

Phone only shows up to 2g

Hi EE world,I have an odd issue where my phone only shows up to and including 2g.  To be honest, it does show 3g very briefly, if you hold the phone up and wave it about, but then almost as quickly falls back to 2g.  I've been using it for around 1.5...

VoLTE SRVCC

Hi everyone,Does anyone know if EE is supported performing SRVCC handover to the CS network(UTRAN and GERAN) during an active voice call and the call shall continue without losing service?THANK YOU

Lilip by • Explorer
  • 678 Views
  • 3 replies
  • 1 Helpful