Mobile tethering

[Sparkstrd]

Hello

Have an issue with mobile tethering. Connecting to laptop via usb, the usb cable charges the phone ok but not registering for mobile tethering. Tried different cables, different ports. Can anyone shed some light on this?

Thanks

Sparks

[Chris_B]

@Sparkstrd  are you using the cable that came with the device?  

With a iPhone  

1. Connect your phone to the other device with a USB cable. A notification shows at the top of the screen.
2. On your phone, swipe down from the top of the screen.
3. Touch and hold Hotspot .
4. Turn on USB tethering.

On a Android 

 you can go to the Settings screen and toggle the switch on. Step 2: Connect (or “tether”) your Android smartphone to your PC using a USB cable. Go to the Network Settings area on your Android smartphone - you should find there a section on Tethering. Tap on that and toggle the USB tethering switch on.

[Sparkstrd]

Hi Chris _B

Yeah I'm using the cable that came with the device, the phone is being charged by the cable but it's not allowing me to toggle across the usb tethering switch. 

Have tried Reset Network Settings, but think the phone may be at fault at the c type connection.

Thanks

[Christopher_G]

Are you on the latest software version, @Sparkstrd?

Chris

[Sparkstrd]

Hi Chris

The laptop software appears to be up to date, will check phone when I go into EE shop today.

Thanks 

Sparks