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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 4703 Views
  • 7 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 4301 Views
  • 0 replies
  • 5 Helpful

Poor signal indoor?

So I just joined EE mainly as there is an EE transmitter beside work.  It’s literally about 400m away if even.  When outdoor full reception, indoors which is a glorified tin shed signal drops to 1-2 bars even being so close to the transmitter. Is thi...

Dj1981 by Visitor
  • 421 Views
  • 2 replies
  • 0 Helpful

Re: Poor data speeds on 4G

Worst and slowest network in the UK. EE is a joke… don’t be fooled by the false advertising they are not the fastest and they do not have the biggest coverage.im sat here next to my wife who is on 3 network, she can use the internet and even tether h...

Gibson175 by Investigator
  • 971 Views
  • 11 replies
  • 0 Helpful

5G Roaming - Massive kudos to EE

I wanted to call out EE for their roll out of 5G roaming as the more I travel, the more places I’m finding it.Back when 5G became a thing, I was with ‘another network’ who bragged very loudly about having ‘5G in more places’ than any other UK network...

_MrR_ by Scholarly Contributor
  • 1588 Views
  • 1 replies
  • 0 Helpful

EE problems

Since beginning of March in the xxx xxx area we have had about 10 issues that have run over a few days, we have our broadband and phone with EE and both products are getting not fit for purpose. EE used to be the most reliable network but my husband ...

Chelbb by Investigator
  • 505 Views
  • 5 replies
  • 1 Helpful

Ongoing network issue in GU34 5AJ

Is there an ongoing network issue in above postcode.  Service has been up and down and really poor when connecting for about 2 weeks.  The network status on web site constantly says known issue. Is something ever going to be done about it before i mo...

MJWallis by Investigator
  • 417 Views
  • 5 replies
  • 0 Helpful

Signal issue

It’s been over a week now and EE are still having network issues in my area. I haven’t been able to use my mobile for calls or texts unless on WiFi for a week now. Do EE compensate you for this disruption? It’s showing another 16 hours until the issu...

Dropped calls & coverage in Warwick, UK, CV34

There is a continuous problem in the CV34 6.. area around Warwick, UK.  The phone will not hold calls at all in the area, and as soon as you enter the area, any call underway falters and then fails.This has been going on for months now and shows no s...

ds33 by Investigator
  • 587 Views
  • 9 replies
  • 1 Helpful