Wifi Calling Stopped Working (31st)

Prozmonkey
Established Contributor
Established Contributor

Good Evening 

Has anyone else's WiFi Calling suddenly stopped working today ?? (31st)

I've tried all the usual fixes. Restarted everything. Everything up to date. But still won't connect. 

Kind of stuck without it as no signal whatsoever without it. 

521 REPLIES 521

Just phoned them and spoken to a "guru". They are aware and are working on the problem as a priority.

354-
Star Contributor
Star Contributor

Stranger things have happened, as you say, you never know! 🎲🎆🎫♠️🌅🌠🍀

 

Helloo77
Explorer

Mine have stopped working too (and no signal here). 
This has happened a few times with EE. I am thinking the issue is with them. Hopefully it will soon be fixed........

 

Morgan85
Visitor

Same here, seems to also be across the BT side of the network.  Personal phone is Samsung on EE - no signal, no WiFi calling.  My work phone is an iPhone 12 on BT, no WiFi calling but has marginally better network reception so was able to have a broken conversation with EE support.  They say they're working on it and "expect it to be resolved within 72 working hours"...

Andy_65
Skilled Contributor
Skilled Contributor

It's been working for me on my iphone  for the last half an hour @Gape .

Andy_65
Skilled Contributor
Skilled Contributor

It's been back up and running for me since about 9am.

No wifi calllng for 24hrs now.  Have just spoken to technical support (via a landline call as my mobile connection doesn't work in the house!) - and they are now fully aware as LOTS of people are calling them to complain, and it is being worked on.

 

HelenGuy_1
Visitor

Hi I have suddenly lost my wifi calling on my A12 even though the setting is showing as enabled/active. Have tried to reboot router and wifi signal is fine and strong. My partner's apple phone has also now dropped the Wifi calling. WE have no mobile signal where we live so need this. It has been fine for a year, but overnight has stopped working? Any tips would be welcome thank you

Toastttttttttt
Visitor

Hi,

I'm also experiencing this issue. 

All methods above have been carried out to fix the issue without success.

Please advise what I should do next.

Thanks

rdc384
Valued Contributor
Valued Contributor

Same issue!  Latest IOS software, strong internet and WiFi.  Rebooted and reset, nothing!

ALSO….Dont seem to be able to text even when phone shows a bar or two of signal