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Wifi Calling Stopped Working (31st)

Prozmonkey
Established Contributor
Established Contributor

Good Evening 

Has anyone else's WiFi Calling suddenly stopped working today ?? (31st)

I've tried all the usual fixes. Restarted everything. Everything up to date. But still won't connect. 

Kind of stuck without it as no signal whatsoever without it. 

521 REPLIES 521
jrhop
Established Contributor
Established Contributor

Working for me too now. However still get message below when enabling WIFI calling for other devices. This was enabled and working before as could make and receive calls on Mac even when iPhone off. 

jrhop_0-1722494489672.png

 

Andy_65
Skilled Contributor
Skilled Contributor

I've lost it again @jrhop but at least it looks like they're trying to restore it.

jrhop
Established Contributor
Established Contributor

Same here! Was working when I woke up, now gone again!

benmack99
Contributor
Contributor

Me too

Android Pixel 7 Pro, checked wifi is healthy, defo an EE outage but nothing on their status page

 

Me too

Android Pixel 7 Pro, checked wifi is healthy, defo an EE outage but nothing on their status page

daniscross
Investigator
Investigator

I have just spoken to someone on the tech side at EE, and they're aware of the issue. No idea when it will be resolved, but he said they're classing it as a priority.

stevej2024
Investigator
Investigator

Worked again about 2am for hour or so

Now not working again  Android A40 A20

Gape
Visitor

My husband and my wifi calling stopped working about 5.30 yesterday afternoon both have Apple phones 

spoke to ee not helpful went through Apple process but did not work and after an hour said there was an ee issue 

still not working this morning 

has anyone else got there’s working issues 

PaulDayus
Visitor

Same here. No WiFi calling on any of my EE handsets. (All Samsung)

Had the highly frustrating text from EE "Hi from EE. We tried to call back but couldn't get hold of you. If you still need help, please text RETRY to 150 and one of the team will try again. Thanks" 

What part of my wifi calling not working do they struggle with 🙈

Tizzy25
Investigator
Investigator

Just spoken to ee tech who confirmed they have a problem told me to reset hub and phone then try wi-fi calling again which I've done - still nothing 🙄! Guess we're going to have to wait for them to get their act together😠!