Wifi Calling Stopped Working (31st)

Prozmonkey
Established Contributor
Established Contributor

Good Evening 

Has anyone else's WiFi Calling suddenly stopped working today ?? (31st)

I've tried all the usual fixes. Restarted everything. Everything up to date. But still won't connect. 

Kind of stuck without it as no signal whatsoever without it. 

521 REPLIES 521

Apple iPhone 15 Pro. Working perfectly until yesterday. Ultrafast broadband. Sky router all green lights. Speedtest shows WiFi working perfectly

Amylamb
Visitor

Mine and my husband’s wifi calling suddenly stopped working today and not resolved. Any fixes you are aware of? This appears to be widespread owing to the number of posters in the thread. 

Colinjb007
Visitor

Mine too. Very frustrating as 2FA sign on to accounts using mobile text messaging no longer possible as I've no mobile signal in house.

 

Broken for me too. Spent time resetting shizzle. 17.6 has broken WiFi calling. 

jrhop
Established Contributor
Established Contributor

Lots of other posts, affecting android too, so not limited to iOS. Looks like an EE issue. Apparently they are working on it. 

Yes, same, with 2 iPhones 13s. One not updated is still able to access WiFi Calling.

WiFi calling unavailable on different WiFi networks and routers (including non-EE router); and one iPhone 13 on Sky still has it, so looks like a central EE issue.

klaus123go
Visitor

I've also lost WiFi calling, noticed this morning 1.8.24

kcurrie65
Skilled Contributor
Skilled Contributor

Seems collectively we have all broken the unbreakable internet 😜

brianotoole
Valued Contributor
Valued Contributor

Same here - I noticed it dropped of yesterday (31st) but came back

 

Then today (1st) no calls over wifi at all - have done all the usual / restart / put into 'flight mode'

8 hours later - still not available - totally stuck unless I go out into the garden to make a call

Edlong
Investigator
Investigator

Hi. No WiFi calling this am and very little mobile signal outdoors so the new hybrid contact ee service is a total waste of space. All the service checkers error as usual. Normally it comes back in an hour. But this is 6 hrs in. Getting pretty frustrating , was on BT previously ( mobile and broadband) and really wished I had swapped to anyone else

Thanks in advance f anyone has any suggestions? Tried the usual reset router, reset SIM, both android and apple phones affected?