31-07-2024 06:44 PM
Good Evening
Has anyone else's WiFi Calling suddenly stopped working today ?? (31st)
I've tried all the usual fixes. Restarted everything. Everything up to date. But still won't connect.
Kind of stuck without it as no signal whatsoever without it.
01-08-2024 10:28 AM
Yes a couple of us have reported it and they are aware of problem (see my previous post)
01-08-2024 10:29 AM
My wife and I (both iPhone XS) lost Wi-Fi Calling yesterday at some point. Tried to get through to EE Tech Support this morning, no luck so far. Depressing to see one contributor here was told by EE “up to 72 hours to fix”. ☹️
01-08-2024 10:38 AM
Same problem here too. Also no reception in the village so can't use the phone at home. I will call EE later today when I have reception. Joined the post to hopefully read a fix
01-08-2024 10:42 AM
Hi so after 50 minutes on to support about why WiFi calling has stopped working. It turns out it's a nationwide known issue? My dual SIM S23 which both Sims require WiFi calling at home as I am the one who lives in a not spot. Well the Vodafone SIM does get WiFi calling yet my EE one since yesterday has not been getting WiFi calling. If it's such a known issue affecting the whole country why is there no mention of it on their website ?
01-08-2024 10:59 AM
Same here. Also tried all usual fixes. We rely on it here so it is causing a significant communication problem.
01-08-2024 11:00 AM - edited 01-08-2024 11:17 AM
** UPDATE** spoken to someone, it's them not us! Ongoing issue should be sorted by the end of the day.** good luck all.
Hi yes got this issue too using iPhone, all 4 in our office are now not connecting to wifi calling having had no issues. Have rebooted router, updated phones still nothing - anyone had any luck from technical support - tried to instant message but have been timed out twice now... not impressed.
01-08-2024 11:03 AM
Same - can't even call to complain lol
01-08-2024 11:04 AM
Yes mine has stopped working. Before I uploaded new Apple iPhone update. Uploaded it and still not working.
01-08-2024 11:07 AM
Same here. Wi-Fi calling down since yesterday late afternoon. Tried to setup call forwarding on the iPhone but sadly that option needs a 4G data signal to activate. Eventually walked to higher ground in our village and was able to set call forwarding to my 3CX App
Still nothing on EE's status page !!!
01-08-2024 11:10 AM
Device : Android Pixel, No issue as yet