St Albans

[edsaunders15]

27/9/24 - No mobile web access. is there a mast problem?

[Schockwave]

Hello @edsaunders15 ,

Welcome to the community,

You can check here:

https://ee.co.uk/help/mobile-coverage-checker

[bristolian]

Is this specifically a problem with mobile data - i.e. are you able to make & receive calls, send & receive texts?

Or is the issue of data, because you have no coverage?

[Leanne_T]

Hi @edsaunders15 

I can see you've had some great advice from @Schockwave and @bristolian to get updates for the area. 

You can also find up to date information on the main Coverage in St Albans post. 

Thanks 🙂

Leanne.

[nujumo]

Yup there's a problem. The mast that served the area have been decommissioned with no replacement! You can find out more here: https://community.ee.co.uk/t5/Mobile-Network-discussions/Coverage-in-St-Albans/m-p/1447867#M38006

It's an absolute disgrace! 

[nujumo]

Hi Leanne,

Given you wrote this https://community.ee.co.uk/t5/Mobile-Network-discussions/Coverage-in-St-Albans/m-p/1447867#M38006, why are you letting people no that there is no longer service due to a mast being taken down without a replacement? 

[Schockwave]

@nujumo , if you actually read it properly, they had to remove the mast due to the development, and now they have to find another area to put a mast, and it is not as simple as that, but as soon as a replacement area has been found, then you will have good reception.

[bristolian]

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@edsaunders15 wrote:

27/9/24 - No mobile web access. is there a mast problem?

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As per my previous post - there's an implication in this post that this could be a data-specific issue and/or has only developed in the past few days.

@edsaunders15 - is this correct? Your issue won't be the "Notice to Quit" site if so. These landlord/site redevelopment issues affect all networks from time-to-time, EE has a very open approach compared with others. But if your issue is recent, this won't be the cause.

Can you clarify?