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Re: Very poor signal strength in north Birmingham

Adam847
Explorer

6 months  later the signal is still abysmal! Now you can’t even report issues on the we website! 

5 REPLIES 5
bristolian
EE Community Star
EE Community Star

Is this an issue of your phone displaying reduced indicated coverage? Or are you having any service issues with calls, texts or mobile data?

Jin111
Visitor

Have exactly the same problem for the last 2 years!

Where can this be reported for EE's attention?!

bristolian
EE Community Star
EE Community Star

@Jin111 wrote:

Have exactly the same problem for the last 2 years!

Where can this be reported for EE's attention?!


"North Birmingham" is a large area, but you can report network outages countrywide, using the online status tool.

https://ee.co.uk/help/mobile-coverage-checker 

Mere green so the b47 area - there is now 2x 5g masts within 300 meters of my house and there is just no connection. Both inside or out - I was concerned it was my phone but if I go to London or Birmingham (city centre) it operates perfectly 

Lesley_W
EE Community Support Team

Hi @Adam847 

Thanks for coming to our community.

Have you reported this to our technical team yet?

Lesley