Very poor signal strength in north Birmingham

[Adam847]

6 months  later the signal is still abysmal! Now you can’t even report issues on the we website! 

[bristolian]

Is this an issue of your phone displaying reduced indicated coverage? Or are you having any service issues with calls, texts or mobile data?

[Jin111]

Have exactly the same problem for the last 2 years!

Where can this be reported for EE's attention?!

[bristolian]

---

@Jin111 wrote:

Have exactly the same problem for the last 2 years!

Where can this be reported for EE's attention?!

---

"North Birmingham" is a large area, but you can report network outages countrywide, using the online status tool.

https://ee.co.uk/help/mobile-coverage-checker 

[Adam847]

Mere green so the b47 area - there is now 2x 5g masts within 300 meters of my house and there is just no connection. Both inside or out - I was concerned it was my phone but if I go to London or Birmingham (city centre) it operates perfectly 

[Lesley_W]

Hi @Adam847 

Thanks for coming to our community.

Have you reported this to our technical team yet?

Lesley