17-07-2024 11:23 PM
What are you meant to do in this situation if you are relying on your data as you dont have wifi?
18-07-2024 07:54 AM
Good morning @leasheey.
Welcome to the EE Community.
Are you experiencing issues within your area?
If yes, is this a known issue? you can check by using the Status Checker.
Katie
18-07-2024 11:49 AM
It is a known issue, they have told me they can see that there is a signal issue where i work and they said they can do nothing about it so im just expected to pay a bill that i dont get any services for.
18-07-2024 12:09 PM
I'm sorry to hear this @leasheey.
Do you only experience poor signal at your place of work or is this also at home?
Katie
18-07-2024 12:18 PM
Only at my work place, but im there 5 days a week for 10 hours so its abit ridiculous that apparently they cant do anything
18-07-2024 12:23 PM
Do you have access to WiFi whilst at work @leasheey?
WiFi Calling can help with calls and texts.
Katie
18-07-2024 01:46 PM
no i dont, so this makes everything difficult..shocking that im expected to pay for a service i dont get