Pixel 7 and 5G
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
03-10-2023 02:08 PM - edited 03-10-2023 02:11 PM
I have a Google Pixel 7, a few months old, purchased from John Lewis. I have an up to date SIM card. My plan is 12M SIM Essential Plan.
I don't get 5G even where I should. I am sure the phone is capable of getting 5G.
Is this a setting issue, or do I need to play more for an upgraded SIM plan please?
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
03-10-2023 02:20 PM
Hi @paulrcurtis
Is 5G activated under network settings.
5G isnt available everywhere (the signal checker is estimated) and does not work well indoors.
Thanks
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype
EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
03-10-2023 03:10 PM
Hi Northener,
On the Pixel 7, there is no '5G' setting (as far as I can see).
Settings -> Network and Internet- > SIMs -> Connect to a mobile network -> Automatically Select Network
and you get this:
If there is another setting for 5G, then I can't see it. I have tried this in various locations.
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
03-10-2023 03:14 PM
Here are searches for 'Network Settings' and '5G':
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
05-10-2023 08:18 AM
No-one with a Pixel 7?
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
10-10-2023 09:53 AM
Yes, and I have the same issue!
New Pixel 7 (1 month old) and I also can't find any setting to enable 5G even though the phone is advertised as supporting it.
I have never been able to connect to 5G even in locations where it must surely be available (central London, Edinburgh etc)
I came here looking for an answer... Hopefully someone has one
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
13-02-2024 08:15 PM
Bumping up this thread, experiencing this problem on my Pixel 7a, from what I've seen I've never connected to 5G I changed from Vodafone to EE and no difference. I hope someone can actually help.
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
14-02-2024 03:47 PM
Good afternoon @KevinMD.
Welcome to the community.
Are you running on the latest Android version?
Have you been able to check the coverage checker to ensure you are in areas that have 5G available?
Katie
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
14-02-2024 05:37 PM
@KevinMD - What version is the carrier operator settings? ee_gb52.... 2023-MonthMonth-DayDay.
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
16-02-2024 02:42 PM - edited 16-02-2024 02:43 PM
I have version 16.21 2023-12-06

- Mobile Data barely working in Mobile Data
- [Roaming] Data works but not calls, "Server not available" message in Roaming
- Manual network selection - dual EE signal listed in Mobile Network discussions
- E SIM no service since update in SIM cards & Porting
- Poor signal Wellingborough NN8 in Mobile Network discussions