30-07-2023 11:07 AM
Any news on why I’ve had sporadic / nil coverage for last 3 days?
Yet the EE coverage checker says I should have full 4G service
30-07-2023 12:46 PM
@FedupwithEE500 , have you reported the problem, which you can do by registering on the EE coverage checker and receive updates?
30-07-2023 01:20 PM
The coverage check tool serves two purposes..
1: "Check coverage" - what is the normal service in this location?
2: "Check status" - are there any known issues here? And if not - report them.
It sounds like you've used the "check coverage" option, not "check status"
30-07-2023 11:13 PM
Thanks for replying, I’ve reported it - also checked status and there are problems. 16+ hours expected.
31-07-2023 07:59 AM
Thanks for reporting this signal issue @FedupwithEE500
Once there is an update for the area, our network team will let you know via text or email.
Leanne.