21-04-2025 10:17 AM - last edited on 21-04-2025 10:24 AM by Linzi_H
Hello,
I am currently abroad (in Russia) and unable to call your support number.
I have received a notification about an outstanding balance of £68.32 and would like to pay it to avoid service interruption.
I also would like to keep my number active and therefore request to switch it from a monthly contract to a Pay As You Go plan.
Could you please provide a secure link for online payment and advise on how to switch to PAYG remotely?
Thank you very much
[Mod edit: removed personal details]