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Network update settings

DantheSwan
Valued Contributor
Valued Contributor

Why since Monday have I received six messages telling me to restart phone due to network updates?

It's getting tiresome now, it can't be correct 

So why are you spam texting me? 

1 SOLUTION

Accepted Solutions
Peter_W
EE Community Support Team

Hi @DantheSwan, these messages aren't usually anything to worry about. 

Occasionally we'll roll out updates to your network profile to ensure you're getting the best connection possible, and you just need to restart afterwards to establish a fresh connection. 

Getting six through in quick succession isn't what we'd usually expect though, so if you're concerned I'd recommend reaching out to our technical support team, and they can check what's showing on your account.

Peter

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3 REPLIES 3
Northerner
EE Community Star
EE Community Star

Hi @DantheSwan 

Just ignore then. 

Thanks 




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DantheSwan
Valued Contributor
Valued Contributor

Oh yeah brilliant advice 

Since when has ignoring issues ever worked out well?

Please refrain from replying again, I'd rather no replies than nonsense like yours 

 

Peter_W
EE Community Support Team

Hi @DantheSwan, these messages aren't usually anything to worry about. 

Occasionally we'll roll out updates to your network profile to ensure you're getting the best connection possible, and you just need to restart afterwards to establish a fresh connection. 

Getting six through in quick succession isn't what we'd usually expect though, so if you're concerned I'd recommend reaching out to our technical support team, and they can check what's showing on your account.

Peter