Network update settings
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
19-03-2025 08:50 AM
Why since Monday have I received six messages telling me to restart phone due to network updates?
It's getting tiresome now, it can't be correct
So why are you spam texting me?
Solved! See the answer below or view the solution in context.
Accepted Solutions
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
19-03-2025 12:08 PM
Hi @DantheSwan, these messages aren't usually anything to worry about.
Occasionally we'll roll out updates to your network profile to ensure you're getting the best connection possible, and you just need to restart afterwards to establish a fresh connection.
Getting six through in quick succession isn't what we'd usually expect though, so if you're concerned I'd recommend reaching out to our technical support team, and they can check what's showing on your account.
Peter
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
19-03-2025 09:21 AM
Hi @DantheSwan
Just ignore then.
Thanks
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
19-03-2025 09:55 AM
Oh yeah brilliant advice
Since when has ignoring issues ever worked out well?
Please refrain from replying again, I'd rather no replies than nonsense like yours
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
19-03-2025 12:08 PM
Hi @DantheSwan, these messages aren't usually anything to worry about.
Occasionally we'll roll out updates to your network profile to ensure you're getting the best connection possible, and you just need to restart afterwards to establish a fresh connection.
Getting six through in quick succession isn't what we'd usually expect though, so if you're concerned I'd recommend reaching out to our technical support team, and they can check what's showing on your account.
Peter
