The EE Community

Mobile number for 5G broadband

Hi,I recently purchased my 5G Giga Pod for my flat and I can't seem to connect it to my account. It says that I need a mobile number but I can't connect my 5G hub to find it as I am currently abroad. I also missed one of my payments due to card verif...

Changing broadband package

I would like to change to the cheaper package thats for the same things, 27 pound a month instead of 40, i was 32 but bt put it up then switched to ee. I can purchase/select the new broadband package, but cant deselect the original, last time i did t...

Fraud

I've just realised that EE is not concerned about being linked to a fraudulent website....if they were they would have proper customer services and you might actually get to speak to someone....

5g

I need help with my wife's phone, it doesn't work anywhere, she doesn't receive calls and can't make calls, tried all the solutions from the site, and nothing continues not to work, unfortunately it is a subscription and it creates more problems than...

Why would my broadband band bill increase by £8

Im about to get EE TV and Broadband. Any recommend a friend deals?

Im sitting waiting for engineer to hook me up with EE TV and BB.If all goes well id like to recommend my mumIve just cancelled her astronomical Virgin tv but kept the BB for now.Is there any bonus from EE for her or me by recommending here. CheersMar...

Call forwarding number query.

I accidentally deleted my call forwarding destination number. I want to reinstall it. How do I do this?

I need to make a data gift urgently on my app but it won’t let me

Unable to load right now

Hi all when I try to login to my ee app it logs me straight back out, and also when I log in to the EE website and click on my profile it just says “we can’t load this right now” and I can’t access my account to check my bills etc…. id appreciate any...