My phone is emergency calls only why have i no service?

[Marie141]

My phone is showing emergency calls only why ?

[Chris_B]

@Marie141  have you tried restarting the device? 

[Peter_W · Accepted solution]

Good morning @Marie141.

Welcome to the EE Community!

Like @Chris_B mentioned here, occasionally phones can lose network temporarily, and a quick restart can sort this right out.

If you have no success there, it's worth having a check of our network status checker too.

This will highlight any issues known in the area, and also gives the option to report new problems.

Peter

[Northerner]

Hi @Marie141 

Are you on EE PAYG or pay monthly contract.

Are you in the UK.

Is this just one screen (lock screen).

Thanks