2099766members
935online
1304053posts
Community Activity
Resolved! Signed up for apple tv in store a month ago and still no activation details?
Hi All, I upgraded my account last month and added AppleTV as an add on. Didn’t receive a text code or link - going into the app itself it says it shows as added to my smart benefits. I then tap on it and it doesn’t give me any insight into how to ad...
Why do I not get the online chat option?
I really need to speak to someone using the online chat but it’s not an option for me? Why is that?
Home page has new symbol says welcome to EE ?
Today I have the EE on closed page when open phone as normal now I have a shamble on home page which says welcome to EE I have been with EE for years many so why ? And how to remove if I click it it won’t allow me to remove permission to stop notific...
SIM network PIN blocked. Enter SIM network PUK.
I have the issue as shown in the subject. I am giving my EE S8 to my daughter who has an ID contract. I have tried unlocking the phone using the IMEI route, but it is not working. I even got a PUK code for the SIM, and this hasn't done anything. Has ...
How To Enter StudentBeans Discount Code for Broadband
Hi, I need help finding out how to apply this Student Beans code for a discounted broadband deal. I can't see anywhere in the checkout on where to apply the code for the discount.I rang up customer service for help, but they told me they can't overse...
Cant reach anyone
I have been trying to call for 2 days to place an order and just been on hold each time.....Is this what i can expect as a customer? May have to look elsewhere
Cant send messages to short code numbers
I am unable to send messages to any shortcode numbers including 150. I can not see any reason why in my settings. Any idea on what could be causing it?
Where has all my pack data gone?
I've had a pay as you go pack for several years, with lots of 'Boosts' totaling several gigs of data. Today, it all seems to have disappeared? Is anyone else experiencing this? I still have multiple 10 minute talk boosts, but it's the data I really n...
EE perks no longer valid
Hi all. Has there been a change in EE perks? Apparently my account no longer works, I am a civil servant so it should work. I've been using it for years now. But no longer works. Tbh with 4 contracts it's a big loss if it doesn't work.
New to EE TV - a few issues
I am trialling EE TV with a view to ending my 23 year relationship with Sky, and I can't say I'm too impressed so far.Now, some of these may be fixable, and if so, any help appreciated.1) Can't easily skip adverts on ITV recordings, although I realis...
