I signed up a while ago for "MyPlace" notifications of problems in the area where I live. Until recently, it was a case of a notification maybe once every few weeks and a follow-up to say that the problem was fixed. For the past 9 days, however, it's been a different story.
Sunday 7/8 @ 19:37: We have a problem that should be fixed within 15 hours.
Monday 8/8 @ 07:17: The problem is fixed
Tuesday 9/8 @ 15:33: We have a problem that is taking longer than usual to resolve
Wednesday 10/8 @ 07:16: The problem has been fixed
Wednesday 10/8 @ 13:24: We have a problem that should be fixed within 15 hours
Friday 12/8 @ 08:37: It's taking longer than expected to fix the problem
Sunday 14/8 @ 15:28: The problem is fixed
Sunday 14/8 @ 18:40: We have a problem that should be fixed within 15 hours
Tuesday 16/8 (today) @ 08:13: The problem is taking longer than expected to fix
Indeed, the only connectivity I have right now is 2G.
So, in the past 9 days, there has been a problem for a total of nearly 6 days as of the time of writing this (if you add up the down-time from the timestamps of the text messages, you'll see it is already over 139 hours) and has required 4 interventions, the latest one of which is still in progress.
Is it not time to replace something rather than patching up a piece of equipment somewhere that's evidently on its last legs?
