Back home from holiday

Abbiep23
Visitor


Ive just got back from holiday and my data isnt working and i cant send or receive text , have reset phone and took sim out didnt work just says to contact EE

2 REPLIES 2
bristolian
EE Community Star
EE Community Star

Are you on PAYG or pay-monthly? Are you in the UK or abroad? is your phone showing signal bars?

Can you make or receive calls? What happens when you try sending a text message?

Schockwave
EE Community Star
EE Community Star

@Abbiep23 , also if you are told to contact EE, I would suggest you do this, as they can take a look for you.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.