Incoming calls

[Wb2021]

I am unable to receive calls from all networks including EE - what is going on? Tried to call customer service tech support which had a voicemail left only stating calls from Vodafone networks unable  to come through then cuts off. I have been awaiting an important call all day and now understand why I was not receiving anything. I do not think it is acceptable to have this as a resolution/ reassurance to customers extremely disappointed and frustrated. Can someone please tell me what is going on

[Lunawolf-88]

Hi my phone won’t let me call certain numbers I can call others I need help as I need my phone for work any ideas how to fix it or why it’s happening thanks

[Wirvt]

Same for me. EE are turning off 3G today I think they have clicked too many switches and turned off more than planned

[Sarahbr]

The network is down for some customers. You can text, use WhatsApp but not make or receive calls. There is no time given for when the service will be restored. This info is from this ee app. You can register to be notified when the system is rectified either by text or email.  Hoping this gets fixed quickly. 

[kcurrie65]

Sill not working. If I call my mobile from works landlines I get the ringing tone but my mobile is not ringing. If I call my other mobile (voxi) from my mobile I get the engaged tone. If I call my ee phone from voxi that call can't connect. And in all of this EE are not keeping us updated

[Jamesdury]

Recently upgraded now can’t make it receive calls on iPhone 7 
it cuts off as soon as I press dial and likewise when someone is calling me.

I’ve made sure that aeroplane mode is off, I’ve made sure that do not disturb is turned off, I’ve made sure that there is no numbers blocked, I’ve also reset network settings, I’ve also done a hard reboot of my phone and the problem isn’t fixed

[Sarahstevo67]

I have the same - I’m unable to receive calls. When I try to call myself it says I have dialled an incorrect number.
I contacted EE who said a technical advisor would call me. They then text me saying they tried to call me but “but due to an issue with all networks customers are having issues making and receiving calls so we were unable to get through. EE”.

It’s now the next morning and still not resolved. I am also waiting for important calls. 
Why have EE not contacted affected customers to tell them what’s going on and when it’s going to be resolved??!

[kcurrie65]

And no updates on their website. Ironically when I check my postcode for issues guess what it says. Our network is working fine!.......oh no its not. Also expecting important calls. Can't even forward calls to my voxi number as its affected by this issue as well.