Incoming calls

Wb2021
Visitor

I am unable to receive calls from all networks including EE - what is going on? Tried to call customer service tech support which had a voicemail left only stating calls from Vodafone networks unable  to come through then cuts off. I have been awaiting an important call all day and now understand why I was not receiving anything. I do not think it is acceptable to have this as a resolution/ reassurance to customers extremely disappointed and frustrated. Can someone please tell me what is going on

79 REPLIES 79
Techhead
Expert Contributor
Expert Contributor

Same here about 6pm calling out just gave three beeps and then disconnected. 

Techhead
Expert Contributor
Expert Contributor

The BBC are reporting an outage. I also can’t call out 

Techhead
Expert Contributor
Expert Contributor

It’s not just Vodafone, several of us can’t call other EE numbers 

Exact same issue. Both me and my mum are on EE. Can call each other but any calls to other networks cuts off with an engaged tone. Are receiving calls from anyone but can't make any calls outside of EE.

I'm on iPhone, mum is on Android. Having same issues.

Stino1210
Visitor

Just got a message off my mum saying my Nans cardiac nurse has being trying to contact me today and that noone can get through to me. My husband who is also on EE can but no other network is able to! Does anyone know what the issue is, currently on hold to EE (been on hold quite a while) 

Mig14
Visitor
 
354-
Star Contributor
Star Contributor

four-sept-twentythreefour-sept-twentythree

 

Sef4
Visitor

Like others. I cannot make outbound calls neither can I receive incoming calls.  I have tried to get in contact with ee but no answer.  If its the biggest network provider then they need to stop being tight and employ more staff to receive calls.

Not anymore, it stopped working this morning